KRISTA WATTERWORTH, LLC DBA KRISTA + HOME – PRIVACY POLICY

Effective Date

October 1, 2019

General Statement

At KRISTA WATTERWORTH, LLC DBA KRISTA + HOME (hereinafter Krista + Home) we value our customers and take pride in providing you with the best Interior Design Services.  Krista + Home collects certain personal information about you to facilitate our relationship.  We know how much you value your privacy.  We at Krista + Home are committed to keeping your information secure.  Therefore, we provide this Privacy Policy to outline the information Krista + Home will collect and how that information will be used.  Additional policies and procedures described in our Terms of Use and License Agreements should be reviewed.

Privacy Principles

  • Krista + Home is committed to protecting the privacy of our customer’s personally identifiable information.
  • Krista + Home makes every effort to protect all PII, such as name, address, ID information, that we obtain.
  • Krista + Home maintains physical, technological and administrative safeguards to protect PII.
  • Krista + Home permits only authorized employees and contractors, including but not limited to consultants, to have access to some or all PII of our customers as needed.

Consent

Krista + Home does not collect, use, or share personal information without your consent.  You have the right to withdraw your consent at any time.  The reason we collect personal information and how it is used are included in this privacy policy under Use.

Collection of your Personal Information

Krista + Home obtains and uses PII, as defined below, for its business use and for local, state, federal and foreign country reporting requirements.

We may collect, store and use the following kinds of information.  Providing PII to us is voluntary.  However, if you do not provide PII to us, then we will not be able to contact you or provide you information with regard to our services; provide our Interior Design services, and provide purchase information.

  • Browser based data such as IP Address, geographical location, browser type and version, operating system, referral source, etc.
  • Personal information such as name, email address, mailing address, company name, phone number, mobile phone number, and credit card information.
  • PII received upon submittal of your request for service.
  • Information for subscribing into our email newsletters.
  • Information submitted as a web request through our web based online forms.

Personal information that is submitted in regards to or on behalf of other person(s) will only be accepted once consent has been received from that person(s) and documented.

Use of your Personal Information

We use the information collected for legally required reporting to governmental or regulatory entities, marketing our services and products, supporting products purchased and providing continuing services.  Personal information submitted via the website may be used for the purposes outlined in this policy.

Authorized use of personal information includes:

  1. Providing online product and services to you and your business
  2. Personalizing your experience
  3. Sending solutions and products purchased
  4. Confirmations, statements, invoices, or other necessary emails to ensure a high level of customer service
  5. Non-marketing email communication
  6. Newsletters and other email communication mailing lists that you have subscribed to
  7. Submission of summary result reporting based on the product and services you use
  8. Sending notification on updates to this policy

Clients have the option of providing, or not providing, consent and use of their PII.

Sharing of Information

We will not sell, share, or otherwise distribute your personal information to third parties (vendors/processors/providers/others) except as provided in this Privacy Policy. Krista + Home may share PII with our subsidiaries and other third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the information was originally collected or may otherwise be lawfully processed, such as data hosting or processing, credit card processing, and fulfilling purchases.  Doing so allows us to efficiently conduct our business.

We believe these providers exercise reasonable care to protect your personal information.  These third parties have contracted with us to only use personal information for the agreed upon purpose, and not to sell your personal information to third parties, and not to disclose it to other third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.

Your personal information may also be disclosed, if necessary, as required by law or regulation, to comply with legal, regulatory or administrative requirements of any governmental authorities, to comply with a court order, subpoena, search warrant or other valid legal process, in connection with any legal action, claim or dispute and for the protection of persons or property.

Data Retention and Destruction

Krista + Home keeps personal information for as long as is necessary for fulfilment of each use described in this policy, or as legally required by appropriate state, federal and regulatory bodies.  Past that period, records, both physical and electronic, are destroyed.

Cookies and Other Technologies

Cookies are used on this website. By using our website, you agree that cookies are to be placed on your device as further explained below.

Cookies are small pieces of data that a website sends to your computer's web browser while you are navigating through it. They have many different purposes, but mainly, cookies enable you to navigate between pages easily, remembering your preferences, and eventually to improve the user experience. These cookies may then be stored on your machine to identify your computer.

Cookies used on this website can be either set up by our website or by a third-party website. Moreover, these cookies can be “session” or “persistent” cookies: a session cookie is a cookie that is automatically deleted when the user closes the browser, whereas a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date or is removed. If you wish to remove cookies stored go to your browser settings and clear your cookies to remove all cookies set by our site.

1.      Types of cookies

We use two types of cookies on this website, tracking cookies and third party cookies

These cookies are essential site performance, functionality, and enhancing our ability to provide you with a better site experience and content delivery. Without these cookies, our site may not render effectively or function correctly.  If you choose to block all cookies our site may not render 100% as desired and you may not be able to gain access to certain portions of the site.

 

Tracking Cookies

Tracking Cookies are designed to anonymously provide Krista + Home with statistics on our overall site usage and user behavior.  Krista + Home uses this data to enhance our web site experience for our site visitors.  In addition, tracking cookies can be used to track user behavior for advertising purposes.

Tracking cookies used on the Krista + Home website:

  • https://js.hs-analytics.net
  • https://px.ads.linekin.com
  • https://stats.g.dobuleclick.net
  • https://googleleads.g.doubleclick.net
  • https://www.facebook.com
  • https://p.adsymptotic.com
  • https://staticxx.facebook.com

Third-Party Cookies

Third-party cookies are cookies that are used by integrated third parties.  Third-party cookies typically enable the respective third-party to gain additional information on a user based on other sites they visit in order to provide an enhanced experience on their site(s).

Third party cookies used on the Krista + Home website:

  • https://js.hs-scripts.com
  • https://assets.pinterest.com
  • https://www.google.com
  • https://forms.hsforms.com
  • https://track.hubspot.com
  • https://log.pinterest.com

2.      Use of cookies

Krista + Home may use PII collected from our cookies to identify user behavior and to serve content and offers based on your profile.

The performance cookies used on this website do not collect PII:

Other cookies can collect PII (including information from cookies placed via our advertisements on third party websites):

  • If a user is a registered user.
  • If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
  • When you click a link in a marketing e-mail you receive from Krista + Home, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.

3.      Other non-cookie technologies:

Krista + Home also enables the use of technologies that perform functions similar to cookies such as web beacons or other technologies that may be included in marketing e-mail messages or newsletters in order to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but may work in conjunction with cookies to monitor website activity.

4.      “Do-not-track” signals:

Some web browsers may transmit "do-not-track" signals to the websites with which the browser communicates. As of the Effective Date of this Privacy Policy, an industry standard has not yet been established on how to respond to these signals. Therefore, our website does not currently recognize or respond to these signals, but Krista + Home will reassess its response approach once a standard is established. However, at this time you can generally express your privacy preferences regarding the use of most cookies through your web browser.

5.      How to accept or refuse cookies

If you do not want to receive cookies from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then accept or refuse upon such notice. You can also generally set your browser to turn off cookies. To understand how to do this, please consult your browser’s “Tools” section, or any other similar heading.

We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly or you will not be able to use any website services that require you to sign in.

Links to Third Party Websites

This website contains links to third party sites. These links are provided for convenience purposes and are not under the control of Krista + Home.  Krista + Home does not make representations and warranties, express or implied, regarding the content of these linked sites.  These links do not constitute or imply an endorsement, authorization, sponsorship or affiliation by Krista + Home with respect to a third party, a third party's web site, the content of a third party's web site, or products or services provided by a third party.

The information practices of those web sites linked to our website is not covered by this Policy.  Krista + Home is not responsible for the privacy policies of websites to which it links.  If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing data to them.

Data Security

We use security safeguards to protect PII from unauthorized access.  We have policies and procedures in place to set forth physical, administrative and technological safeguards around data security.  We train our employees in these policies and procedures.  In the event of an actual or suspected breach, Krista + Home follows the steps outlined in its Incident Response Plan Policy to respond to same.

Physical access to all Krista + Home offices and other facilities are securely controlled.

Access to information is through a secure login process with a unique identifier.

Payment related data, if stored, will be hashed, masked, encrypted, and/or redacted per current PCI-DSS standards.

User acknowledges that transmission of data of the public internet is insecure and transmission of data over the internet cannot be guaranteed.

Notices

We reserve the right to modify or change this Privacy Policy at any time.  Any such change, update, or modification will be effective immediately upon release, and reflected with the updated effective date and revision number.  If we make any changes to our Policy, we will post the updated Policy, provided on an updated homepage link, and may post other places we deem appropriate.

Your Personal Information Rights

Krista + Home offers transparency in the PII that we collect and maintain, and acknowledges your rights in relation to your personally identifiable information (PII).

We provide you with the ability to request access to your personal information records.

Whenever we process personal information, we take reasonable steps to ensure that your personal information is kept accurate and up-to date for the purposes for which it was collected.  We provide you with the ability to request that your information be rectified or corrected.

We provide you with the ability to object to the processing of your PII if such processing is not reasonably required for a legitimate business purpose as described in this policy or in our compliance with law.  We provide you with the ability to request your personal information be transferred or erased.

In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law.

Krista + Home reserves the right to deny a request based on lack of identification or other legitimate reasons.  Requests to delete personal information will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.  In addition, the PII may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.

We provide a response to a request within one month; either to fulfil the request, deny the request, explain why we cannot honor the request, or inform you of a necessary extension.  Proper identification is required.  We reserve the right to charge a fee for excessive requests.

You have the right to lodge a complaint with a supervisory authority.

If you wish to make a request or have any questions, please contact us as noted below in Contact Information.

Contact Information

You may contact us:

  • For product or service information or for information regarding our privacy policy or to make a request related to your Personal Information rights:

 

Email: hello@kristahome.com

Telephone: 561.530.3983

or write to us at:

Krista + Home

Attn: Customer Service

4880 Donald Ross Road, Suite 100

Palm Beach Gardens, FL  33418

Revision History

This policy will be reviewed and revised on a consistent basis to ensure accuracy.

 

Revision

Date Revised By Description

1

October 1, 2019

 

Initial policy

2

3

Prior versions are available upon request.